Phone 614-453-5273

The Patient Notification System was established to provide information to patients and healthcare providers on withdrawals or recalls of plasma-derived and recombinant therapies. The Patient Notification System, led by the Plasma Protein Therapeutics Association, was formed and funded by product manufacturers, with feedback from patients and their families. It is a free, confidential service that is available 24 hours a day. The Patient Notification System is operated by  Stericycle, Inc., an independent organization that specializes in pharmaceutical notifications.

Consumer groups involved in the system are:

  • Alpha-1 Association
  • Alpha-1 Foundation
  • Committee of Ten Thousand
  • Hemophilia Federation of America
  • Immune Deficiency Foundation
  • National Hemophilia Foundation
  • GBS/CIDP Foundation International

Manufacturers and distributors involved in the system are:

  • Baxter BioScience
  • Bayer HealthCare, LLC
  • Biotest Pharmaceuticals Corporation
  • Cangene Corporation
  • CSL Behring
  • Grifols USA, Inc.
  • Kedrion Biopharmaceuticals
  • Novo Nordisk
  • Octapharma USA, Inc.
  • Pfizer, Inc.


Each person who registers with the Patient Notification System a preferred notification method—email, phone or fax. All participants also receive a first-class letter to ensure the information was received. Participants can also select which products they wish to be notified about.

NHF encourages everyone to register so they can be directly notified when adverse conditions occur with blood products.

To register with the Patient Notification System, call: 888.873.2838 (888-UPDATE-U) or visit the website:

Copyright National Hemophilia Foundation

Patient Notification System

PO Box 147
Richwood, OH 43344
Phone 614-453-5273

© Central Ohio Chapter of the National Hemophilia Foundation 2023

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